If you stay in India, please ensure that you read, discuss and check after Sales Support for appliances you buy. Lately I had a very bitter experience with IFB poor support. Unfortunately companies like these do not care who they have outsourced there work too. In my case a ticket was filed but the same was never tracked. A ticket should be filled by the service engineer when a issue is registered with auto-escalation alert to personnel who are responsible. I understand that IFB has assigned somebody partially to monitor portals like Mouthshut . He/She does respond to queries on forums, but issue resolves at the same pace.
Its time to buck up there sleeves and monitor/track customer issue resolution in time, If not: You have customers left with bad taste who are sure to leave breadcrumbs about their experiences online. Here is one I have left: