IFB Appliance After Sales Support

IFB poor after sales support

If you stay in India, please ensure that you read, discuss and check after-sales support for appliances you buy. I had a very bitter experience which i lately tweeted & facebooked about IFB washing machine. Unfortunately companies like these do not care who they have outsourced there work to. In my case a ticket was filed but the same was never tracked. A ticket should be filled by the service engineer and the same should have an auto-escalation alert to senior/mid management who are responsible. If not tracked you have customers with a really bad taste of your product who are sure to leave breadcrumbs about their bad experience online. Here is one which you need to read

http://www.mouthshut.com/product-reviews/IFB-Digital-reviews-925049074 – Orginal

https://storify.com/sachingopal/pathetic-service-from-ifb-partner#publicize – Backup post

Detect proxy server on ISP

Is your ISP having  proxy server

Are you on broadband, If yes are you sure  there is no proxy server placed by your ISP ? You would ask how does that make a difference. It does. For the non geeks: Proxy is an appliance or a server application configured to serve pages cached locally. Let say you browse www.redhat.com, here proxy would make a local copy and serve it  to the  next visitor from its local database. This can be called as Man in the middle (We will skip the word “attack” here from the term MITM). In enterprise this is common. Even your HTTPS transactions are decrypted & encrypted on the fly. The shortfall is that a Network admin can get details of your creditcard/ss.no etc if he enables detail tracking but again they are governed by companies policies.

To detect proxy server on ISP: Use any  application which supports tcp connect on port 80. We will use Tcptrace. Below i did a Tcptrace on a non proxy server to my domain and we see 14 hops in between my machine and the Godaddy server:

C:\Users\Desktop>tracetcp.exe www.sachingopal.com:80

Tracing route to 72.167.232.213 [p3nlh081.shr.prod.phx3.secureserver.net] on port 80
Over a maximum of 30 hops.
1       3 ms    2 ms    2 ms    192.168.21.21
2       17 ms   7 ms    5 ms    180.151.124.1   [180.151.124.1.reverse.spectranet.in]
3       10 ms   8 ms    8 ms    119.82.104.165  [119.82.104.165.reverse.spectranet.in]
4       28 ms   29 ms   28 ms   203.92.63.138   [203.92.63.138.reverse.spectranet.in]
5       211 ms  177 ms  158 ms  61.246.45.157   [dsl-del-static157.45.246.61.airtelbroadband.in]
6       161 ms  194 ms  172 ms  149.6.149.1     [te0-7-0-2.ccr21.lon02.atlas.cogentco.com]
7       165 ms  165 ms  156 ms  130.117.49.89   [be2329.ccr22.lon01.atlas.cogentco.com]
8       160 ms  158 ms  160 ms  154.54.72.253   [be2314.ccr21.lon13.atlas.cogentco.com]
9       245 ms  234 ms  250 ms  130.117.49.122  [be2272.ccr42.par01.atlas.cogentco.com]
10      246 ms  246 ms  240 ms  154.54.30.13    [be2094.ccr21.jfk02.atlas.cogentco.com]
11      277 ms  276 ms  264 ms  154.54.41.53    [be2176.ccr41.iad02.atlas.cogentco.com]
12      278 ms  248 ms  253 ms  38.122.62.86
13      324 ms  254 ms  852 ms  184.168.0.69    [be38.trmc0215-01.ars.mgmt.phx3.gdg]
14      319 ms  332 ms  309 ms  184.168.0.69    [be38.trmc0215-01.ars.mgmt.phx3.gdg]
15      316 ms  318 ms  310 ms  216.69.188.102  [ip-216-69-188-102.ip.secureserver.net]
16      332 ms  Destination Reached in 323 ms. Connection established to 72.167.232.213
Trace Complete.

Now when i run the same command on a proxy network the results are different:
C:\Users\Desktop>tracetcp.exe www.sachingopal.com:80

Tracing route to 72.167.232.213 [p3nlh081.shr.prod.phx3.secureserver.net] on port 80
Over a maximum of 30 hops.
1       6 ms    2 ms    2 ms    10.10.0.250
2       Destination Reached in 3 ms. Connection established to 72.167.232.213
Trace Complete.

You can see here that a connection was established immediately. Technically this can never happen and it means that the
server was placed in your neighborhood. Should this be a concern if your ISP (Airtel, ACT, Spectranet) does this. Yes.
Immediately deactivate this connection or be always on a vpn like proXPN. Because if one of these days this proxy server
was compromised you will be compromised. A very popular DSL provider in Bangalore claiming high speeds has placed a proxy server, the reason I had this posted. Be careful, Be safe.

Please understand that some appliances with anti-spyware/malware check enabled (not proxy )will replicate the above behavior. This test therefore cannot confirm if there is an actual proxy configured deliberately by the provider by any means.

 

Farewell Atul Chitnis

Atul ChitnisBack in 1994/1995 – Bhopal I was a shy, under-confident, docile kid with no mentor. Even though I was in English medium school, we barely spoke English. Same year, I joined Bombay LUG and there he was: Strong minded, articulate, and never backing down Technology Guru Atul Chitnis. Somebody who could talk on anything. I never knew him but frequently hoped to his site, would follow his responses and be in awe. Time flew and i got busy with life.

Yesterday i went back to my old archives to see LUG silent with the last response from Atul. When I did a google on him, i came to know that he had a stomach cancer and passed away on June 2013. I was in deep state of shock for the entire night trying to believe that this guru for whom I was not even an Eklavya passed away at 51.

Wherever you are Atul- I know you will be different there to. To somebody who has a play in whatever small I am today, My respect.

Closing with his favorite quote~ “You are not remembered for what is expected of You

WordPress app on Android/Iphone not working – Fix

While trying to upload videos, pictures using WordPress app on Android I was not able to connect feeding the URL with wp-login file. Google search showed xmlrpc.php file not being found as the probable reason.

And ssh to the remote server showed xmlrpc file present on the folder, and accessing through browser got a accept POST requests status.Adding http://site.com/folder/xmlrpc.php worked. Because my hosting currently has multiple sites, trying to access site2.com using the above option failed. When i tried accessing the xmlrpc through HTTP i got a 404 error.Adding a forward slash after (xmlrpc.php/) showed the accept post.

Probably my modded .htacess file could be the reason, but as long as this helps somebody.

BitCoin

I heard about Bitcoin way back in 2009  on a live Internet radio and the person who shared this info made Bitcoin on his Xeon server just running it for a night. Now, its no more easy and neither do I have a powerful ASIC like this. In case you have in abundance, would you donate one.

My id : 1FhqjFbA31MBWp2f9DAngy5yEuZu2R2mY4.

Sometimes you need to act, just staying informed never works. You can buy sell Bitcoin in INDIA here.

Runkeeper

Yay! I am back into running. If i successful complete 10km in two weeks, then I would go ahead and renew my GYM’S Membership. For the last 2 months, i was only paying the fee and lazying around. To ensure that i stay disciplined, I am running.
Here are my current tracks, slow and steady but long way to run. http://runkeeper.com/user/750741384/fitnessReports/running#personalRecords

Tracked using Runkeeper. Here for Android

Windows 8 Enterprise 64 bit an .net 2 and 3.5 issue

I have a set of Manager tools, including server management applications which depend on .net35 and after moving to windows 8, I realized that “ADD REMOVE” programs to install .net 2-3.5 failed. The only option left was using your installation CD and using dism command. So Here you go:

Dism /online /enable-feature /featurename:NetFx3 /All /LimitAccess /Source:x:sourcessxs
(Here x stands for your DVDrom drive)

Source:http://blogs.technet.com

Port mirroring using iptables on ddwrt.

If you use ddwrt and have snort/snorby in your home network on a different machine and would like port mirroring using iptables, you can send all logging this way.

iptables -A PREROUTING -t mangle -j ROUTE –gw 192.168.12.254 –tee
iptables -A POSTROUTING -t mangle -j ROUTE –gw 192.168.12.254 –tee

12.254 is the machine where you do a copy forward all packets